Are you using a hosted livemap on FeudalTools or did you download the map script from nyuton.net and host it on your own webserver? hosted on FeudalTools
Is the server-mod (TTmod) installed on your gameserver? Yes
Include a link to your map, unless it's supposed to be private. https://livemap.feudal.tools/id/472

When using the character and account tab if we try to insert items into a player or multiple players inventory it does not spawn immediately, the character needs to relog in order for the item to spawn. But if we add items using the RCON to a single player it shows up immediately. Is this just how the map works or is something wrong with ours?

Thanks,
Kimberly

Umm this is exactly how he described the feature when it was introduced. See here:
https://nyuton.net/lifyo-livemap-2-4-0-released/

Insert Inventory Items

Both the character management and the RCON console were given this new feature. You can now insert items into player’s inventories. Items can be choosen either by entering the Object ID or by selecting from an abc-sorted list of all items. This list is pulled directly from the server database, so modded items will appear as well.

Items inserted with the character management page are available the next time the player logs in. Players who are online at the time the item is added won’t see it until they relog. Items added to online players with the RCON console are available immediately. The usual ‘Got item xxx’ is shown in system chat and UI.

Yeah, right, this is how it's supposed to work for now.
Char. Managament just writes to database. RCON utilizes TTmod to spawn the items directly on the server.