Should check to see if there are any admin claims down there Yep, we thought that was the case and looked over for those possible claims but they don't seem to be the issue which is why we're so puzzled. We can definitely delete all admin claims and remake them if that's our best bet but perhaps I ...

Hey there, We're trying to do a soft wipe and have proceeded to follow everything in the provided mini tutorial but we can't seem to make it work. I have no doubt we're missing something but we're on our 3rd try today and still no success. Our process: So, we backed up the server files and ran the c...